Preorder Arrival Update

This post is in relation to the products below.

Due to suspension of delivery service from Hong Kong to Australia, there has been a significant delay to the delivery of our overseas products. As such we have approached other freight carriers to bring the items over. They have since arrived into Australia and have cleared customs for delivery this week. We will be prioritising the dispatch of these orders so that these items are delivered to you asap.

In regards to Dragon Ball Super Card Game UW7 Realm of Gods Booster Box, we have been advised by local supplier today that the item have oversold from their end. Unfortunately our numbers have been cut by 50%, so there will be order cancellations to customers. We sincerely apologise for any inconvenience this may cause to anyone.

Any complaints regarding the matter, please feel free to raise it with the local supplier as we are just as frustrated as you regarding the matter 🙁

Finally, there may be slight delays to the delivery of Pokemon TCG Brilliant Stars. We have yet to receive invoicing from the local supplier and have been advised that there is a high volume of preorders on their end. They are working to get back to us asap with invoicing and product delivery, but it is likely that the delivery may arrive early next week because of this.

Unfortunately covid continues to impact international logistics causing disruptions to delivery. We understand this situation will continue for a period of time, but will get better as we continue to adapt to the new ways of work.

We look forward to delivering positive news next time around, please take care of yourself and stay safe.

TCG COLLECTORS

Leave a Reply